This document was last updated the 15th of July 2018.
This privacy statement describes how eikaiwaNOW collects and uses the personal information you provide. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Location Services
Some services on this site make use of location-based data. Specifically, we integrate with Google Maps API(s). Please refer to Google's Privacy Policy for more information. If you allow these services, we will collect information about the Wi-fi routers closest to you and the cell IDs of the towers closest to you.
We use this information to provide the requested location-based service, not to identify you. You will be asked for your permission each time a location-based service is requested.
Provide you content based upon your location.
Provide you local search results.
Enable designated individuals to track your location or you to track the location of others.
Map routes and provide directions to locations that you specify.
Enable you to share your location with friends.
Collection and Use
We collect the following personal information from you:
Contact Information such as name, email address, phone number
Billing Information such as credit card number for Lesson Payment
Unique Identifiers such as user name, account number, password
Preferences Information you provide such as product or content interests, or communication or marketing preferences
Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
Device Information
We also collect the following information from you:
Demographic information such as age, education, gender and interests
Information about your mobile device such as your mobile device id (similar to a website IP address), device type, and mobile service carrier.
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
Send you an order confirmation
Assess your needs to determine suitable products or services
Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Send you push notifications when you are using our app. If you do not want these notifications, you can manage your preference either through your device or app settings depending on your device type.
Send you a newsletter
Send you marketing communications
Administer contests and sweepstakes you entered, and notify you if you won
Improve our App and marketing efforts
Conduct research and analysis
Respond to your questions and concerns
Display content based upon your interests
Facilitate your transactions with other users
Choice/Opt-Out
You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at Help@eikaiwanow.com.
Social Networks
We enable you to create a profile, and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. Also we cannot guarantee that the content you post on our Mobile Application or Website will not be viewed by others outside your network.
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Sharing Your Information
We will share your information with third parties only in the ways that are described in this privacy statement.
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These third parties are authorized to use your personal information only as necessary to provide these services to us.
We may disclose your personal information
as required by law, such as to comply with a subpoena, or similar legal process.
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
if eikaiwaNOW is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
to any other third party with your prior consent to do so.
We make your contact information available to other users involved in the Payment for Lessons Fees listed on the Mobile Application or Website to complete the sale transaction.
PayPal
If you choose to use PayPal to finalize and pay for your eikaiwaNOW Lesson, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.
Tracking and Ads
We partner with a third party ad network to either display advertising on our App or to manage our advertising on other sites. Our ad network partner uses technologies to collect non-personally identifiable information about your activities on this and other Apps to provide you targeted advertising based upon your interests.
Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
In order to make a purchase from us, you must use our third party checkout options to finalize and pay for your order. Its privacy statement and security practices will also apply to your information. We encourage you to read that privacy statement before providing your information.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at help@eikaiwanow.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Other Information
Our App offers publicly accessible community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our community forum, contact us at Help@eikaiwanow.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, please use the edit fields provided in the App.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact
You can contact us about this privacy statement by writing or email us at the address below:
eikaiwaNOW
Tokyo Japan
Email: Help@eikaiwanow.com
Final Provision
The English text of the Privacy Policy constitutes the sole authentic text. In the event of any discrepancy between the English text and a translation into a foreign language, the English text shall prevail.